Testimonials
Proven. Respected. Trusted.
Delivering on the promise of excellence since 2005. Our ServicesContact UsWe’re Proud of Our NET PROMOTER SCORE. Why? Because It’s 100!
(This metric of customer loyalty and satisfaction means that 100 percent of our responding customers are likely to recommend us to others.)
Here’s what our clients say:
"Trusted advisor and resource..."
“Total Reward Solutions has been a valuable partner and resource to our organization for several years now! They have helped us design a thorough compensation structure for our entire organization as well have continued to design compensation structures for any newly created roles and or roles that have needed a new market analysis completed on them specific to organizations market on a consistent basis. Total Reward Solutions wants to ensure that any information that they are providing you is applicable to your business and satisfies the needs of the roles you are evaluating. They will spend one-on-one time discussing market results and how they arrived at those results. Additionally, they do a great job of making suggestions on next steps for your business based on latest market and business trends, so that you can plan ahead and gather all necessary information in order to prepare your business for those next steps. Total Reward Solutions is an overall a great partner and we are very thankful as a business to have them as a partner, trusted advisor and resource is the compensation area. Thank you for your continued commitment to serving our business! I would highly recommend their services to anyone who is looking for a trusted advisor in the compensation area.”
Kim Miller | Director of HR | TCC
"The Epitome of Professionalism"
“We have been working with TRS for several years. Cassandra and her staff are the epitome of professionalism and tact as they help guide others who may not be as experienced and knowledgeable regarding compensation design. TRS has helped us get clear on our compensation philosophy and to redesign our structure to attract and retain talented team members in an extremely competitive market. TRS has become an integral extension of our strategic process and we look forward to continuing our partnership with them.”
Valarie Gossage, PHR, SHRM-CP | Director, Human Resources | Exelead
"Wholeheartedly Recommend"
“Every two-to-three- years, we post an RFI for compensation plan and benefit plan consulting and Total Rewards Solutions has more than delivered. They took the time to understand who we are as an organization and gave us choices in compensation and benefit strategies to choose from. We have used them for more than five years now and wholeheartedly recommend Total Reward Solutions to everyone we know.”
Rachel Stevens | Senior Director, Human Resources | Indianapolis International Airport
"Engaging Thought Partner"
“Cassandra Faurote is an engaging thought partner on all forms of compensation. She brings significant experience in the compensation world and is well-connected in the Indianapolis market.”
Client | Family-owned business managing multiple companies
"Customer-centric Relationship Approach"
“Cassandra is a trusted resource in the employee compensation and pay space who has a wealth of experience in private/public sector compensation. Cassandra is unique in her customer-centric relationship approach to client service. She seeks to understand her customer’s needs and culture and will drill out questions to help customize the right approach to resolve the issues. Cassandra customizes products or services to meet the unique needs of our organization and creates a personalized interaction. I also appreciate the regular communication and feedback that help address issues promptly. I trust TRS and Cassandra! She has helped our organization ensure a smooth transition throughout the compensation journey.”
Client | Quasi-Government Agency
"Extremely Responsive"
“Our organization has worked with Total Reward Solutions several times for a variety of compensation projects. Cassandra Faurote and her experts are extremely responsive and service focused, working to ensure that her team and the client have clearly defined processes and expected outcomes. TRS has helped us align base and variable pay as well as executive compensation, and the benefit to our organization has been the ability to attract and retain quality employees. Cassandra is a trusted resource!”
Jenny Budreau, SPHR, SHRM-SCP | Chief Operating Officer, Talent & Retail Delivery | FORUM Credit Union
"A Complement to my Organization"
“Total Reward Solutions is a complement to my organization. They fill in the blanks when I can’t be an expert in all things. I know their analysis will be spot on, and I can depend on them to provide me with the critical data I need to support my compensation issues.”
Client | Not-for-profit Industry
"Understands the Importance of Growing the Business and Brand"
“As a woman-owned business in Indianapolis, Total Reward Solutions understands the uniqueness of businesses in Indiana; specifically from the perspectives of retention, cost of living, and the Midwest culture experience. TRS understands that the process of working with another organization should be collaborative, and that mutual dependence on each other is critical for success. As a small business that understands the importance of growing the business and brand, TRS delivers on agreed-upon outcomes.”
Client | Quasi-government Agency
"A Partner Who Feels Like a Neighbor"
“As a local company, Total Reward Solutions knows the local market very well. I’m glad we have a partner in the business who feels like a neighbor! “
Client | Quasi-government city support services organization
“'Real Deal' Compensation Experts!"
“The breadth of expertise with the TRS group is unique. You don’t have to worry about someone trying to be a subject matter expert who has worked only briefly in compensation, as Cassandra’s team is made up of people who have worked in the field for a long time. These are “real deal” compensation experts!”
Client | Transportation Industry